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Amazon ASIN Suspended? Here’s What You Need to Know!

  • Wajih Rao
  • 2 days ago
  • 4 min read

Updated: 23 hours ago

Your most successful product has disappeared from Seller Central, indicating that an Amazon system has suspended its ASIN.  A suspended ASIN creates three major problems by impacting your sales and position on product rankings and possibly harming your account health metrics.  The reality shows that you are part of a growing number of sellers currently facing this issue, plus this situation can be reversed.  Reinstatement of ASINs placed under suspension becomes possible once sellers understand the essential problems that led to suspension, along with using strategic measures.



This article delivers a detailed step-by-step method that shows sellers how to handle and solve ASIN suspensions.  Other online resources mainly distribute generic advice along with recycled content, while this guide deepens its exploration of the subject matter.  This article explains valid suspension triggers while teaching strong Plan of Action (POA) development and giving proven methods to stop future suspension incidents. The material exceeds basic superficial listing and serves to protect your listings from future attacks.


Let’s break this down like a pro so you can get back on track fast.


Common Reasons for Amazon ASIN Suspension:

The why is half the battle. Amazon very intricately monitors compliance for all listings and the safety of customers. These are the top ASIN reasons ASINs get suspended for:


1.      Duplicate ASIN Creation

Sometimes sellers mistakenly make an individual double listing regarding a product that is already listed on Amazon. At times, it is because vendors have poorly managed their SKUs or are trying to circumvent poor reviews. Either way, Amazon considers this a breach.

Pro Tip: Before launching a new listing, it is always wise to search if that product already exists through the UPC or EAN.


2.      Expired or Restricted Products

If you are selling food, supplements, or cosmetics, any indication of expired items (even nearing expiration dates) can cause immediate product suspension for ASIN. Also, conducting unauthorized sales of regulated products (product categories such as pesticides, CBD, hazmat items) without getting the proper approval is a strike against your listing.


Watch Out: Even if the appearance specifies that the product is still within its shelf lifetime, besides shelf life, your inventory possesses any indicators that it is outdated or has not been exposed to proper storage, then even if it had been flagged.


3.      Safety Issues & Policy Violations

Another reason for suspension is selling products that are misrepresented, improperly certified (for instance, CE for electronics, FDA for supplements), or that violate Amazon's safety and trademark policies.


Common triggers include:

Some points can trigger Amazon account suspension; those can be:

  • Poor packaging and all accidents/complaints

  • Missing warning labels

  • Unsupported product statements (such as “anxiety cure”)


How to Fix a Suspended ASIN:

Reinstating your listing is a challenge, but it can be done with a well-organized effort. Here’s your roadmap:


1.      Gather All Supporting Documentation

This is your evidence. Gather:

  • Proof of payment to suppliers (must be in recent times, clear, and corresponding to the listing)

  • Compliance certificates (example MSDS, Lab test, CE Marking)

  • Images of packaging and labeling

  • Communication with the suppliers (in case the third party caused the problem)


Amazon seeks to verify you in real life, to see that you are genuine, and very importantly, that the product is trustworthy.


2.      Create a Strong Plan of Action (POA)

This is the essence of your appeal. Amazon wants to know:

  • What caused the issue

  • What corrective actions have you already taken

  • What preventative measures will you take from here on out


Structure your POA like this:

Root Cause: "Following internal investigation, the mistake occurred as a result of [reason].".

Actions Correctives: “We’ve removed the affected listings and submitted new documentation.”




Preventive Measures: “In addition, we’ve updated our listing creation SOPs and have routine compliance checks in place”.


3.      Submit the Appeal + Follow Up

Deliver through the “Performance Notifications” section in Seller Central. If you don’t get a message within 48-72 hours on your ‘Case Log’ or message Seller Support.


How to Prevent Future Suspensions

Getting reinstated is one thing, and good standing is the endgame. Here's how:

  1. Monitor Listings Regularly:


  1. Conduct a regular weekly scan of your listings to check for: Incorrect item names, statements, or images.

  2. Negative feedback trends.

  3. Suppressed or inactive ASINs

  4. Also, there are third-party tools like Helium 10, Jungle Scout, or even Amazon’s own “Manage Your Compliance” dashboard for this purpose.

  5. Follow Amazon’s Policy Updates


Amazon is constantly changing its rules. Follow updates in Seller Central and read boards such as SellerApp, Tamebay (UK), or Amazon’s own “News”.


  1. Stay Certified:

For any food, supplements, electronics, or items for children, the certification maintenance will be current. Ensure suppliers send in the updated lab testing and that all the product labels pass Amazon and government requirements.


Success Story: Nature’s Touch UK:

Let’s talk about a real win.


Nature’s Touch, a UK herbal skincare brand, had a nightmare of epic proportions when three of their top ASINs were taken down because of “misleading claims” and missing “UNBS reports for CE documentation for packaging.”


Here’s what they did:

  • Directly contacted their supplier and requested the EU cosmetic certifications and ingredient analysis.

  • Collaborated with a consultant to rewrite all the product descriptions, removing words such as “healing” and “anti-aging”.

  • Provided a clean, clear POA with all attachments and explained what they re-trained their content team on.


Their timeline was, 6 days after they submitted, their ASINs were returned. Ever since, they have performed monthly compliance audits with My Brand Genius and have achieved a policy non-compliance of zero.


Final Thoughts

A suspended ASIN represents a major business challenge, but it does not doom your Amazon success.  Your listings require proactive management, which combines an official response with a complete understanding of Amazon compliance standards to restore them while expanding your operational performance.


The primary point to remember?  Prevention always shows superior value over cure in every situation.  The most potent defenses you have against rightsizing lie in performing regular audits and documenting all procedures while following Amazon's guidelines.  Every seller who operates on the platform must embrace compliance rules for lasting achievement, no matter where they stand in their experience.


Suspensions can occur to anyone, but it is not the death of your brand. If you stay on top of things, keep documentation spotless, and figure out Amazon’s systems rather than going against them, you will come out of this even stronger.


 
 
 

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