Privacy Policy of My Brand Genius
Last Updated: September 8, 2026
My Brand Genius (“My Brand Genius,” “MBG,” “we,” “us,” or “our”) operates the website https://mybrandgenius.com/ and provides Amazon growth, account management, advertising, consulting, creative, catalog, inventory, compliance, and related e-commerce services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit a form, book a consultation, communicate with us, or use our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with My Brand Genius, we may collect information including:
- Full name
- Business email address
- Phone number
- Company or brand name
- Website or Amazon storefront URL
- Business and advertising information voluntarily submitted through our forms
- Information contained in inquiries, consultation requests, emails, messages, or other communications
- Billing and transaction information
- Technical and usage information such as IP address, browser type, device information, pages visited, referral source, date and time of access, and interaction data
- Information necessary to provide contracted services
When you become a client and authorize My Brand Genius to work on your Amazon or other e-commerce accounts, we may also process business information such as advertising performance, sales data, catalog information, inventory information, listing information, account-health information, operational data, and other information reasonably necessary to perform the agreed services.
How We Use Your Information
We may use information collected from you to:
- Respond to inquiries and consultation requests
- Communicate with prospective and existing clients
- Schedule meetings and provide customer support
- Deliver contracted services
- Manage client relationships
- Prepare audits, recommendations, reports, and strategic analyses
- Improve our website, services, processes, and user experience
- Process invoices, payments, and business transactions
- Maintain website and information security
- Detect fraud, misuse, security incidents, or unauthorized activity
- Maintain internal business records
- Send service-related communications
- Send marketing communications where permitted by law or where you have provided consent
- Measure marketing and website performance
- Comply with legal and regulatory obligations
- Protect the rights, property, and safety of My Brand Genius, our clients, and others
We only use personal information for legitimate business purposes and as otherwise permitted by applicable law.
Phone Number and SMS Consent
By providing your phone number to My Brand Genius, you authorize us to use it for purposes reasonably related to your interaction with us.
This may include:
- Responding to your inquiry
- Following up regarding a consultation or requested service
- Providing customer service
- Communicating regarding appointments, projects, accounts, or transactions
- Sending important service-related notifications
Where you separately consent to receive marketing communications, we may also contact you by telephone or text message regarding My Brand Genius services, promotions, resources, or offers.
Message frequency may vary. Standard message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing services unless expressly stated otherwise.
You may opt out of marketing text messages at any time by replying STOP. Where supported, you may reply HELP for assistance.
Opting out of promotional communications will not prevent us from sending communications that are reasonably necessary to provide services you requested, administer an existing client relationship, or comply with legal obligations.
We do not sell your phone number. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers that help us deliver communications or operate our business, subject to appropriate confidentiality and data-protection obligations.
Email and Name Collection Consent
When you provide your name and email address through our website, consultation forms, downloads, lead forms, or other communication channels, we may use that information to:
- Respond to your inquiry
- Schedule or manage consultations
- Send information you requested
- Provide updates regarding our services
- Provide customer support
- Send educational resources, insights, newsletters, or promotional communications where permitted
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the communication or by contacting us directly.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, contractual, administrative, or service-related communications.
Client and Marketplace Account Data
When a client authorizes My Brand Genius to access Amazon Seller Central, Amazon Advertising, Vendor Central, analytics platforms, advertising platforms, cloud-storage systems, project-management systems, or other third-party services, we may access and process information necessary to perform the agreed services.
Such information may include:
- Sales and revenue information
- Advertising campaign information
- Product and ASIN information
- Catalog and listing information
- Inventory and fulfillment information
- Account-health and compliance information
- Performance metrics
- Reports
- Business documents supplied by the client
We use this information solely for legitimate business purposes, including providing, administering, analyzing, supporting, and improving the services requested by the client.
Clients remain responsible for ensuring they have the authority to provide us with access to information contained within their accounts.
Log Data
When you visit our website, certain information may be collected automatically through your browser or device.
This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Time spent on pages
- Click and interaction information
- General geographic information derived from an IP address
We may use this information for website administration, security, analytics, troubleshooting, and improving our services.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve performance, remember preferences, and measure marketing effectiveness.
Some cookies may be necessary for the website to function properly, while others may be used for analytics or advertising purposes.
You may be able to control or disable cookies through your browser settings or any cookie-consent controls provided on our website.
Disabling certain cookies may affect the availability or functionality of portions of the website.
Third-party analytics, advertising, scheduling, customer-relationship-management, or website technology providers may also use cookies or similar technologies in accordance with their respective privacy policies.
Service Providers
My Brand Genius may use third-party companies, contractors, and technology providers to help operate our business and provide services.
These may include providers supporting:
- Website hosting
- Cloud storage
- Email communications
- SMS and telephone communications
- Customer relationship management
- Scheduling
- Analytics
- Advertising
- Payment processing
- Project management
- Business automation
- Security and fraud prevention
- Professional services
Such providers may receive access to information only as reasonably necessary to perform services on our behalf and are expected to process that information in accordance with applicable contractual and legal requirements.
How We Share Information
We do not sell personal information for monetary compensation.
We may disclose information:
- To service providers acting on our behalf
- When necessary to deliver services requested by a client
- With your direction or consent
- To professional advisers such as attorneys, accountants, or auditors
- To comply with applicable laws, regulations, court orders, subpoenas, or lawful government requests
- To protect our legal rights or prevent fraud, security threats, or misuse
- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
We do not disclose your phone number or SMS opt-in information to unrelated third parties for their own marketing purposes.
Data Security
We take reasonable administrative, organizational, and technical measures designed to protect personal and business information against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no method of transmission over the internet and no electronic storage method can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain business and client records
- Fulfill the purposes described in this Privacy Policy
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, regulatory, and compliance requirements
Retention periods may vary depending on the type of information and the nature of our relationship with you.
Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Request information about certain disclosures of your personal information
- Request portability of certain personal information where applicable
These rights are subject to applicable legal exceptions.
To submit a privacy request, contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
International Visitors
My Brand Genius may operate, use service providers, or process information in countries other than the country in which you reside.
As a result, information may be transferred to and processed in jurisdictions with different data-protection laws.
Where required by applicable law, we take reasonable measures designed to provide appropriate protection for international transfers of personal information.
Aggregated and Anonymized Data
My Brand Genius may create and use aggregated, de-identified, or anonymized data derived from business performance information, website usage information, service results, or other data.
We may use such information for:
- Internal analysis
- Service improvement
- Benchmarking
- Research
- Training
- Case studies
- Marketing
- Business-development purposes
Such information will be used in a manner designed not to identify an individual or client personally.
Where a case study, testimonial, logo, company name, or other material would specifically identify a client, we will use it in accordance with the applicable client agreement, authorization, or consent.
Links to Third-Party Websites
Our website may contain links to third-party websites or services.
My Brand Genius does not control the privacy practices, security, or content of those third-party websites.
If you follow a third-party link, you should review that third party’s privacy policy and terms before providing personal information.
Children’s Privacy
Our website and professional services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us, please contact us.
Business Communications and Call Recording
When permitted by applicable law, business calls, consultations, or meetings may be recorded for quality assurance, documentation, training, or service-delivery purposes.
Where legally required, notice or consent will be obtained before recording.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable legal requirements.
The revised policy will be posted on this page together with an updated Last Updated date.
Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, you may contact:
My Brand Genius
Website: https://mybrandgenius.com/
Email: Vickey@mybrandgenius.com
Phone: +1 323-579-0732
Address: 312 W 2nd St Unit STE A4994, Casper, WY 82601, United States