Terms and Conditions of My Brand Genius

Last Updated: September 8, 2026

Please read these Terms and Conditions carefully before using the My Brand Genius website or purchasing or using our services.

These Terms and Conditions (“Terms”) govern your access to and use of https://mybrandgenius.com/ and the services offered by My Brand Genius.

1. Interpretation and Definitions

For purposes of these Terms:

“Company,” “My Brand Genius,” “MBG,” “we,” “us,” or “our” refers to My Brand Genius.

“Client” means any individual, company, brand, organization, or legal entity that purchases, engages, or receives services from My Brand Genius.

“Service” or “Services” means the website and any consulting, Amazon management, advertising, strategy, creative, catalog, operational, compliance, optimization, reporting, or other professional services provided by My Brand Genius.

“Website” means https://mybrandgenius.com/.

“Third-Party Platform” means Amazon, Google, Meta, Shopify, or any other marketplace, advertising network, software provider, service, or platform not owned or controlled by My Brand Genius.

“You” or “Your” means the person accessing the Website or the individual or legal entity purchasing or using our Services.

2. Acceptance of These Terms

By accessing the Website, submitting an inquiry, purchasing Services, executing a proposal or statement of work, or otherwise engaging My Brand Genius, you agree to comply with these Terms.

If you do not agree with these Terms, you should not use the Website or purchase our Services.

You represent that you are at least 18 years old and have the legal authority to enter into agreements on your own behalf or on behalf of the organization you represent.

Your use of our Website is also subject to our Privacy Policy.

3. Our Services

My Brand Genius provides professional Amazon and e-commerce growth services that may include, depending on the engagement:

Amazon account management
Amazon advertising and PPC management
Listing optimization and SEO
Catalog management
A+ Content and storefront services
Creative and design services
Inventory planning and operational support
Account-health and compliance support
Marketplace troubleshooting
Reporting and analytics
Growth strategy and consulting
Related e-commerce and performance-marketing services

The exact scope, deliverables, timelines, pricing, responsibilities, and limitations applicable to a particular Client may be described in a proposal, statement of work, service agreement, invoice, order form, or other written agreement.

If a specific written agreement conflicts with these general website Terms regarding the purchased Services, the specific written agreement will control to the extent of that conflict.

4. No Guarantee of Results

My Brand Genius does not guarantee any particular sales, revenue, profit, advertising return, ranking, conversion rate, account status, Buy Box percentage, marketplace approval, reinstatement, growth rate, or other commercial outcome unless an explicit written guarantee is contained in a separate agreement signed or otherwise formally accepted by My Brand Genius.

Amazon and other third-party platforms control their own algorithms, policies, approvals, account actions, advertising systems, and marketplace decisions.

Accordingly, outcomes may be affected by circumstances beyond our control, including:

Platform policy changes
Algorithm changes
Market competition
Product demand
Inventory availability
Product reviews
Pricing
Client decisions
Product quality
Account history
Advertising conditions
Documentation supplied by the Client
Regulatory requirements
Marketplace enforcement actions

Past performance, examples, case studies, testimonials, and projections do not guarantee future performance.

5. Client Responsibilities

To provide Services effectively, My Brand Genius may require timely cooperation from the Client.

The Client is responsible for:

Providing complete and accurate information
Providing required documents and supporting evidence
Providing appropriate account permissions or authorized access
Reviewing and approving requested materials when necessary
Maintaining valid payment methods
Ensuring that products comply with applicable laws and platform requirements
Ensuring the Client has the right to use any content, trademarks, images, documents, or data supplied to us
Making final business decisions regarding inventory, pricing, budgets, products, legal compliance, and other material matters unless otherwise agreed

My Brand Genius is not responsible for delays, unsuccessful outcomes, account restrictions, or additional work caused by incomplete, inaccurate, delayed, or unavailable information or documentation from the Client.

6. Amazon and Other Third-Party Platforms

My Brand Genius is an independent service provider.

Amazon, Amazon Seller Central, Amazon Advertising, Amazon Vendor Central, and other third-party platform names and trademarks belong to their respective owners.

Unless expressly stated otherwise, My Brand Genius is not owned by, operated by, or acting as Amazon or any other third-party platform.

We cannot control or guarantee decisions made by Amazon or other third parties, including:

Account suspensions
Listing suppressions
ASIN removals
Compliance decisions
Appeals
Reinstatements
Catalog changes
Advertising approvals
Brand Registry decisions
Inventory restrictions
Pricing restrictions
Marketplace eligibility
Policy enforcement

My Brand Genius may provide strategy, assistance, documentation, escalation support, and best-practice recommendations, but final platform decisions remain with the applicable third party.

7. Compliance With Platform Policies

My Brand Genius intends to perform Services in accordance with applicable laws and relevant third-party platform policies.

We will not knowingly perform activities that require fraud, falsified documentation, manipulation, deceptive conduct, unauthorized account access, or intentional violations of applicable marketplace rules.

Clients must not instruct My Brand Genius employees or contractors to engage in unlawful, fraudulent, deceptive, or prohibited conduct.

We reserve the right to refuse, pause, or terminate work that we reasonably believe presents legal, ethical, security, or platform-policy risks.

8. Fees and Payment

Fees for Services will be specified in the applicable proposal, agreement, statement of work, invoice, subscription, order, or other written arrangement.

Unless otherwise agreed:

Payment obligations are not contingent upon Amazon or another third party producing a particular outcome.

The Client remains responsible for fees associated with Services already performed or resources committed to the engagement.

Advertising spend, Amazon fees, software costs, freight, inventory costs, marketplace fees, taxes, third-party service fees, and other external expenses are not included in My Brand Genius service fees unless specifically stated.

Late or failed payments may result in suspension of Services.

9. Cancellations and Refunds

Cancellation, termination, notice periods, and refund rights for paid engagements will be governed by the applicable proposal, service agreement, statement of work, invoice, order terms, or subscription terms.

Unless a separate agreement states otherwise, amounts attributable to Services already performed, scheduled resources, completed deliverables, or work already commenced may be non-refundable.

My Brand Genius may, at its discretion, issue full or partial refunds where appropriate.

Nothing in this section limits refund or cancellation rights that cannot legally be waived under applicable law.

10. Timelines

Timelines communicated by My Brand Genius are reasonable estimates unless expressly identified in writing as guaranteed deadlines.

Certain Services depend on third parties, including Amazon support teams, compliance teams, advertising systems, Brand Registry, logistics providers, verification services, or other external organizations.

My Brand Genius is not responsible for delays caused by third-party processing times, platform outages, policy reviews, missing documentation, Client delays, or events outside our reasonable control.

11. Creative and Content Services

Creative Services may include listing images, A+ Content, storefront designs, advertising creative, written copy, video, and related assets.

The applicable project scope may specify:

Number of deliverables
Included revision rounds
Required source materials
Approval procedures
Delivery formats
Additional revision fees

Requests outside the agreed scope may require additional fees.

Once a Client approves a deliverable, later revisions may be considered additional work unless otherwise stated in the applicable agreement.

The Client is responsible for confirming that final approved content accurately represents the Client’s products, specifications, claims, certifications, trademarks, and legal requirements.

12. Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of intellectual property owned by it before the engagement.

The Client retains ownership of Client-provided trademarks, logos, product images, product information, business information, and other Client materials.

My Brand Genius retains ownership of its:

Proprietary methods
Processes
Templates
Systems
Frameworks
Internal documentation
Automation
Software
Know-how
Pre-existing intellectual property

Rights to final custom deliverables created specifically for a Client will be governed by the applicable service agreement, proposal, or statement of work.

No provision of these Terms transfers ownership of My Brand Genius’s proprietary systems, methodologies, tools, or pre-existing intellectual property unless expressly stated in writing.

13. Client Materials

By providing materials to My Brand Genius, the Client represents that it has all rights, licenses, permissions, and authority necessary for us to use those materials in performing the Services.

The Client agrees not to provide material that:

Infringes another person’s intellectual-property rights
Contains unlawfully obtained confidential information
Is fraudulent or misleading
Violates applicable law
Violates the policies of the applicable marketplace or platform

14. Confidentiality

During an engagement, each party may receive confidential business information belonging to the other party.

Each party agrees to use reasonable measures to protect confidential information and to use it only for legitimate purposes connected with the Services.

Confidential information does not include information that:

Is publicly available without a breach of confidentiality
Was lawfully known before disclosure
Is lawfully obtained from another source
Is independently developed without use of the confidential information
Must be disclosed pursuant to applicable law or lawful governmental process

Separate confidentiality or nondisclosure agreements will control if they impose additional obligations.

15. Aggregated and Anonymized Information

My Brand Genius may use aggregated, anonymized, or de-identified information relating to service performance, marketplace activity, advertising performance, operational trends, or results for internal analysis, benchmarking, service improvement, research, training, business development, and marketing.

Such use will be structured so that the information does not personally identify the Client.

Use of a Client’s name, logo, testimonial, identifiable account information, or identifiable case study will be governed by any applicable client agreement or separate authorization.

16. Meetings and Communications

By requesting Services or providing contact information, you authorize My Brand Genius to communicate with you by email, telephone, video meeting, messaging applications, project-management systems, and other reasonable business communication channels.

Where permitted by law, meetings and calls may be recorded for documentation, training, quality assurance, or service-delivery purposes.

Where consent is legally required, appropriate notice or consent will be obtained.

Marketing communications are subject to the choices and rights described in our Privacy Policy.

17. Prohibited Uses

You may not use the Website or our Services to:

Violate applicable law
Commit fraud
Submit falsified documentation
Infringe intellectual-property rights
Gain unauthorized access to accounts or systems
Introduce malicious software
Attempt to disrupt our Website or systems
Misrepresent your identity or authority
Abuse our employees or contractors
Use our proprietary materials beyond rights granted to you
Encourage My Brand Genius personnel to violate marketplace rules or applicable law

18. Suspension and Termination

We may suspend or terminate access to the Website or Services when reasonably necessary, including where:

These Terms are materially breached
Required payments remain unpaid
The Client fails to provide required cooperation
Continued work creates material compliance or legal risk
Fraudulent or deceptive activity is suspected
Employees or contractors are subjected to threats, harassment, or abusive conduct
Continuing the engagement is impractical or unlawful

Any payment obligations, confidentiality obligations, intellectual-property protections, liability limitations, and other provisions intended by their nature to survive termination will remain effective after termination.

19. Links to Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

My Brand Genius does not control and is not responsible for the content, security, availability, privacy policies, products, or practices of third-party websites.

Use of third-party websites is at your own risk and is governed by their respective terms and policies.

20. “AS IS” and “AS AVAILABLE” Disclaimer

To the maximum extent permitted by applicable law, the Website and general informational materials are provided on an “AS IS” and “AS AVAILABLE” basis.

My Brand Genius makes no representation or warranty that:

The Website will always be available
Website content will always be error-free
All information will always be current
Services will produce a particular commercial result
Third-party systems will operate without interruption
Amazon or other third parties will accept our recommendations, submissions, appeals, or requests

Professional recommendations reflect information reasonably available at the time and may require adjustment in response to marketplace, regulatory, competitive, or business changes.

21. Limitation of Liability

To the maximum extent permitted by applicable law, My Brand Genius and its owners, affiliates, employees, contractors, officers, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from or connected with the Website or Services.

This includes, without limitation, loss of:

Revenue
Profit
Sales
Ranking
Advertising performance
Data
Inventory opportunity
Buy Box eligibility
Marketplace access
Business opportunity

To the maximum extent permitted by law, My Brand Genius’s aggregate liability arising from a particular paid Service will not exceed the amount actually paid to My Brand Genius by the Client for the specific Service giving rise to the claim during the applicable period, unless a separate written agreement provides otherwise.

Nothing in these Terms excludes liability that cannot legally be excluded.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless My Brand Genius, its owners, officers, employees, contractors, affiliates, and agents from claims, losses, liabilities, damages, penalties, and reasonable costs arising from:

Information or materials supplied by you
Your products
Your violation of applicable law
Your violation of third-party rights
Your breach of these Terms
False or misleading product claims supplied or approved by you
Unauthorized instructions or activities requested by you

This section is subject to any different indemnification provisions contained in a separate written client agreement.

23. Privacy

Your use of our Website and Services is subject to the My Brand Genius Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

24. Dispute Resolution

If a dispute arises concerning the Website or Services, the parties agree to make reasonable efforts to resolve the dispute informally before initiating formal legal proceedings.

You should first contact My Brand Genius and provide sufficient information for us to understand and attempt to resolve the issue.

25. Governing Law and Jurisdiction

This section should be confirmed against My Brand Genius’s legal entity documents before publication.

Unless a separate written agreement specifies otherwise, these Terms will be governed by the laws of [CONFIRM GOVERNING STATE], United States, without regard to conflict-of-law rules.

Any legal proceedings relating to these Terms will be brought in courts of competent jurisdiction located in [CONFIRM COUNTY AND STATE], unless applicable law requires otherwise.

26. International Users

If you access our Website or Services from outside the United States, you are responsible for compliance with local laws applicable to you.

Nothing in these Terms is intended to limit mandatory consumer or privacy protections that cannot legally be waived in your jurisdiction.

27. United States Legal Compliance

You represent and warrant that your use of our Services will comply with applicable United States sanctions, export restrictions, and other legal requirements.

You may not use our Services where such use would violate applicable trade restrictions or sanctions laws.

28. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where possible.

The remaining provisions will continue in full force and effect.

29. Waiver

Failure by My Brand Genius to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or our right to enforce it later.

A waiver of one breach does not constitute a waiver of any subsequent breach.

30. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent where such consent is legally permitted to be required.

My Brand Genius may assign these Terms as part of a merger, acquisition, restructuring, sale of business assets, corporate reorganization, or similar transaction.

31. Changes to These Terms

We may revise these Terms from time to time.

The revised version will be published on our Website together with an updated Last Updated date.

Material changes may also be communicated through other reasonable methods where appropriate.

Your continued use of the Website after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by law.

32. Entire Agreement and Service Agreements

These Terms, together with the Privacy Policy and any applicable proposal, statement of work, order form, subscription terms, invoice terms, master services agreement, or other written agreement, constitute the applicable agreement between you and My Brand Genius concerning the relevant Services.

Where a separately executed client agreement contains terms that conflict with these website Terms, the separately executed agreement will control with respect to that client engagement.

33. Contact Us

Questions regarding these Terms and Conditions may be directed to:

My Brand Genius

Website: https://mybrandgenius.com/

Email: Vickey@mybrandgenius.com

Phone: +1 323-579-0732

Address: 312 W 2nd St Unit STE A4994, Casper, WY 82601, United States